Privacy Policy

1. Information We Collect

Zero Backend ("we", "us", "our"), operated by Jyoti Kapadia in Vadodara, India, collects personal information necessary to deliver educational mentoring services. This information includes:

• Contact Details: Your name, email address, phone number, and academic level.
• Academic Briefs: Assignment handbooks, research outlines, and reference topics that you submit through our contact form or upload to our student dashboard.
• Transaction Details: Payment history and package choices (we do not store direct credit card info; all payments are processed securely by our billing partners).

2. How We Use Your Information

We use your data strictly to:

• Provide 1-on-1 tutoring sessions and academic outline coaching.
• Coordinate scheduling and communicate updates regarding your mentorship packages.
• Process payments and manage financial records.
• Ensure compliance with academic integrity guidelines.

3. Confidentiality & Academic Privacy

We understand that your academic submissions are highly sensitive. All drafts, reference matrices, and outlines shared during mentoring sessions are held in strict confidence.

We will never sell, distribute, or publish your work, nor will we share your personal academic records with any third-party universities or online plagiarism databases without your explicit consent.

4. Data Security

We implement industry-standard technical security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please remember that no method of transmission over the internet is 100% secure.

5. Your Data Rights

You have the right to request access to the personal data we hold about you, request corrections, or request complete deletion of your files and registration details. To exercise these rights, please contact our support desk at support@zerobackend.in.